CGLN MEMBER BENEFITS

Partners right round the world

As a truly global network, CGLN offers its members top-quality partners the world over – almost 1,000 member offices in 120-plus countries in a non-exclusive network offering you choice to find the ideal match for any client or shipment. No matter where you need to send a shipment, you’ll find the right agent you can rely on. CGLN works tirelessly to help members to identify the right partners/agents. Our senior staff have vast experience and will aid members to make long-standing relationships that can work together.

Financial Protection program

CGLN offers a security structure covering each member with the Gold Medallion Financial Protection Program in case of non-payment from another CGLN member for up to USD50,000. This security structure provides a safety net and permits all members to work with each other in peace of mind and complete financial security.

Member-to-member payments program

Partner Pay is the innovative payment program – exclusively for WCA Family members – that enables companies to transfer payments to other members online, in real time, at a fraction of the cost of conventional bank transfers. Every WCA Family member can use Partner Pay, there is no ‘sign-up’ fee and the system is completely confidential and secure.

Annual Conference

The Sino International Freight Forwarders Conference is the top networking forum where pre-qualified freight forwarders from around the world come to find partners/agents. With our famous ONE-ON-ONE MEETING SCHEDULER™, delegates can make pre-arranged appointments with their potential partners/agents from specific cities before they leave their office. On the way to the meeting, members already have their meeting schedule and can research their appointments before they meet. This is where you can meet a world of forwarders in one room, saving you thousands of dollars in travelling costs alone.

Accreditation

CGLN carefully examines every application for membership, usually with a visit from senior network staff, for financial strength and experience. Most applications are rejected. Every member must sign and adhere to a simple but strictly enforced Code of Ethics which forbids members from backselling or seeking competitive bids from other members in the same market.

Regional offices and qualified full-time staff

WCA Family operates Regional Service Centers worldwide in Amsterdam , Bangkok, Las Vegas, Mumbai and Shanghai. There are more than 80 full-time experienced staff to service members in all time zones. All senior staff have extensive background in forwarding and networking.

All World Shipping’s US FMC and China MoC-approved Bill of Lading

CGLN members are automatically entitled to become authorised agents of the All World Shipping NVOCC, giving access to an FMC-licensed Ocean Bill of Lading and use of the Automated Manifest System (AMS) for exports to the US. All World Shipping is also a Ministry of Commerce-approved legal Bill of Lading for China. Among the most important benefits of participation are the ultra-competitive service contract rates negotiated by AWS on behalf of the group.

Dispute resolution and Customer Service

CGLN’s experienced management team of ex-forwarders is intimately involved in resolving the sort of member-to-member problems and disagreements that occasionally occur, while every day the Customer Service personnel refer enquiries from shippers and buyers direct to members.

WCA Family of Logistics Technology

CGLN provides industry-leading forwarding and logistics applications including Shipment Management, the world’s leading online track-and-trace system.

News broadcasts

With regular broadcasts of news and updated rosters, members are kept informed of new events or regulations at all times and also possess the most up-to-date contact information on fellow CGLN members.

WCA Family Risk Management program

This program developed exclusively for WCA Family members provides security and financial protection by offering reliable and comprehensive solutions, including insurance programs from AAA-rated underwriters at rates far more competitive than those available outside the network.

Other Services: CGLN also provides other services such as data input, recruitment, consulting, a complete advertising and marketing team at members’ disposal and much more.